Remote support

For remote support we use RustDesk. You get the download with a one-time code that we give you on the phone.

Server settings for RustDesk

This version does not know our server yet. In RustDesk, open Settings, then Network, unlock it and choose Import server config under ID/Relay server. It reads the code below from the clipboard.

  1. Get the code

    On the phone we give you a six-digit code. It is only valid for about a minute.

  2. Download

    Enter the code below and the program downloads straight away. It runs on Windows.

  3. Start and connect

    Open the program and tell us the ID and password it shows. Only then can we connect.

The connection only works while the program is open and you have given us the ID and password.